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File #: R-2020-154    Version: 1 Name: Microsoft Enterprise Agreement
Type: Resolution Status: Passed
File created: 5/21/2020 In control: Department of Information Technology
On agenda: 7/1/2020 Final action: 7/1/2020
Title: A Resolution Of The City Commission Of The City Of Hollywood, Florida, Authorizing The Appropriate City Officials To Execute The State Of Florida Piggyback Agreement With Microsoft Via SHI International Corp. For The Provision Of Microsoft Licenses And Services For Three Years For An Estimated Amount Of $487,000.00 Each Year, Based On The State Of Florida Department Of Management Services ITN NO. 07-43230000-L And In Accordance With Section 38.40(C)(5) Of The Code Of Ordinances (Piggyback).
Attachments: 1. Reso - TMP-2020-285.pdf, 2. 0_LSP Contract with Addendums - ADA Compliant.pdf, 3. 1_SHI LSP Amendment No 1 - Audit SLAs - 4323000-15-02-LSP, 4. 2_SHI LSP Amendment No 2 - Renewal of 43230000-15-02-LSP, 5. 3_Microsoft LSP Amendment No 3 - Renewal, 6. SHI Quote-18952417.pdf, 7. tershiinternational.pdf
Title
A Resolution Of The City Commission Of The City Of Hollywood, Florida, Authorizing The Appropriate City Officials To Execute The State Of Florida Piggyback Agreement With Microsoft Via SHI International Corp. For The Provision Of Microsoft Licenses And Services For Three Years For An Estimated Amount Of $487,000.00 Each Year, Based On The State Of Florida Department Of Management Services ITN NO. 07-43230000-L And In Accordance With Section 38.40(C)(5) Of The Code Of Ordinances (Piggyback).


Strategic Plan Focus
Resilience & Sustainability


Body

Staff Recommends: Approval of the attached Resolution.


Explanation:
In July 3, 2017 the City of Hollywood adopted resolution R-2017-194 to enter into a 3 year Microsoft Enterprise Agreement (EA) and migrated to the Government cloud G1 O365 subscription for improved business continuity and disaster recovery.

Our current O365 subscription does not include advanced email threat protection, has no reporting or auditing tools, or licenses for Windows OS or desktop Office applications.

The OEM licenses we purchased do not allow for enterprise-class management meaning they are inherently less secure, do not provide disk encryption, and do not comply with security and compliance policies. Also, the vast majority of computers are running Windows 7 and Office 2013 which are several versions behind, and no longer receiving security patches, software patches, and tech support. Using OEM licenses and end-of-life software potentially increases our vulnerability to cyber threats. According to Gartner, a leading IT industry expert, ransomware has increased 700% since 2016, in 2019 at least seven Florida cities were hit with ransomware, and the City of Atlanta spent an estimated $9.5 million to deal with a $51,000.00 ransomware event. Supported software with security patches and disk encryption is a base requirement for security best practices and is required to be compliant with regulatory requirements such as City Audit...

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