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File #: R-2016-234    Version: 1 Name: Identity Theft Protection Services
Type: Resolution Status: Passed
File created: 8/1/2016 In control: Office of Human Resources
On agenda: 8/31/2016 Final action: 8/31/2016
Title: A Resolution Of The City Commission Of The City Of Hollywood, Florida, Authorizing The Appropriate City Officials To Execute The Attached Agreement Between The Highest Ranked Firm And The City Of Hollywood To Provide Identity Theft Protection Services.
Attachments: 1. Res Identity Theft Protection Services RFP-4500-16-RD.pdf, 2. Agreement - Pre-Paid Legal Services, Inc. of Florida, dba LegalShield.pdf, 3. Eval Matrix RFP-4500-16-RD Identity Theft Protection Services.pdf, 4. Prepaid Legal Services Inc dba LegalShield - RFP-4500-16-RD.pdf, 5. LifeLock Inc - RFP-4500-16-RD.pdf, 6. FINAL Packet_for_Bid_RFP-4500-16-RD.pdf, 7. teridentitytheft.pdf
Title
A Resolution Of The City Commission Of The City Of Hollywood, Florida, Authorizing The Appropriate City Officials To Execute The Attached Agreement Between The Highest Ranked Firm And The City Of Hollywood To Provide Identity Theft Protection Services.


Body

Staff Recommends: Approval of the Attached Resolution.


Explanation:
The Office of Human Resources requires an agreement with a single qualified vendor to provide full and comprehensive Identity Theft Protection Services which are in conformance with Federal, State, and Local Governmental Agencies, and the guidelines provided by the City.

The City has approximately 1,400 eligible employees and 1,083 eligible retirees to whom the Identity Theft Protection Service benefits will be offered on a voluntary basis without a premium contribution from the City.

The Identity Theft Protection Services will be an employee and retiree benefit, which can be paid, voluntarily, through payroll deductions or other approved deductions, for services including when an employee's or retiree's name, Social Security number, driver's license number, medical record, education or financial record (credit/debit cards included) has been breached.

The qualified vendor shall provide basic routine services to include; consumer credit reports, address verification reports, credit risk assessments; recovery services involving suspected or actual breaches of sensitive personally identifiable information; data breach response/protection services; business information services; credit monitoring services; identity monitoring services; identity theft insurance; identity restoration services; website services; and call center service.

On February 23, 2016, Request for Proposals (RFP) Number 4500-16-RD was electronically advertised via BidSync in accordance with the City's Purchasing Ordinance, Section 38.42(A).

RFP-4500-16-RD was opened at 3:00 p.m. on March 21, 2016, and resulted in the following two (2) responses:

Pre-Paid Le...

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