Title
Presentation By Sylvia Glazer, Director Of Public Works, On The Results Of The Commingled Collection Survey.
Body
Staff Recommends: Presentation
Explanation:
The City of Hollywood currently provides weekly commingled (bulky/brush) collection service to residents via a contract with Waste Pro USA, Inc. The City of Hollywood Public Works Department, working with the Office of Public Affairs initiated a Citywide survey to residents on commingled collection service to determine if the commingled collection needs are being met and gain input on the collection schedule and to obtain any additional comments regarding solid waste services received.
The survey was conducted during the month of March, 2015 and was distributed via email blast, the New Horizons, community meetings, the City website and at City events, etc.
A report, as attached, which details the survey results showed that out of the 422 citywide surveys received, that 382 respondents (approximately 90%) were in favor of keeping the current weekly commingled collection program; 34 respondents (approximately 8%) were in favor of changing the commingled collection to every two (2) weeks; 5 respondents (approximately 1 %) preferred monthly commingled collection, while one respondent preferred on demand commingled collection.
The majority of respondents indicated they were either "extremely satisfied" or "satisfied" with their respective commingled (bulky/brush) collection service. The majority of respondents also indicated that the commingled collection was either "always" or "usually" collected on schedule, and the majority of residents appear to understand the rules and regulations as well as their respective collection schedule.
There were also comments received regarding poor service as well as Code Enforcement violations observed such as early put outs and residents not following the regulations and City ordinances. This points to a need for service improvements as we...
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