Title
A Resolution Of The City Commission Of The City Of Hollywood, Florida, Approving And Authorizing The Appropriate City Officials To Execute The First Renewal Of Blanket Purchase Agreement PA601301 With Financial Statement Services, Inc. For Utility Bill Printing And Mailing Services In An Annual Amount Up To $300,000.00 For The Period From September 28, 2026, Through September 27, 2027.
Strategic Plan Focus
Economic Vitality
Body
Staff Recommends: Approval of the attached Resolution.
Explanation:
The Department of Public Utilities (“Department”) invoices more than 40,000 customer accounts for water, sewer, and stormwater charges monthly. Since September 28, 2018, these billing services have been outsourced to Cathedral Corporation, LLC (“Cathedral”).
On August 30, 2023, the City Commission passed and adopted Resolution No. R-2023-250, approving Blanket Purchase Agreement PA600734 (“PA600734”) in an annual amount not to exceed $300,000.00 with Cathedral for utility bill printing and mailing services.
On July 1, 2025, Cathedral was acquired by Financial Statement Services, Inc. (“FSSI”), an employee-owned, WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print, mail, digital and direct mail solutions. FSSI serves the financial, insurance, healthcare, and other regulated industries and is well-versed in the security and data practices necessary to manage confidential customer information and remain compliant.
On December 10, 2025, City Manager Memo PU-26-29 originally allocated $80,000.00 to FSSI for a nine-month period to ensure the uninterrupted printing and mailing of customer statements and avoid a lapse in service.
On April 22, 2026, Blanket Purchase Agreement PA601301 with FSSI, formerly PA600734, was established to prevent a lapse in service and maintain regulatory compliance.
FSSI’s services include billing envelope provision, labeling, folding, insertion, and mailing. FSSI’s services have consistently been satisfactory.
Consistent with the terms of this agreement, the City plans to proceed with the first one-year renewal. This renewal will maintain the same pricing and contractual terms. The coverage period for this renewal will extend from September 28, 2026, through September 27, 2027. The annual expenditure for these services will not exceed $300,000.00.
The estimated annual cost for the proposed services is $86,556.60, which does not include USPS postage charges. The current annual postage average is estimated at $15,000.00 per month ($180,000.00 per year). An additional amount of $33,443.40 (13% of printing and postage charges) is included in the agreement as a contingency for possible USPS rate increases and additional printing and mailing services.
Department staff will manage the project. This action does not require hiring or allocating any additional staff.
Fiscal Impact:
A portion of the funding for this service is available in the FY 2026 Operating Budget in Account No. 442.400301.53600.542010.000000.000.000 and will be budgeted in subsequent fiscal years’ operating budgets subject to approval and adoption by the City Commission.
Recommended for inclusion on the agenda by:
Phyllis Shaw, Deputy Director, Public Utilities/Finance
Vincent Morello, Director, Public Utilities
Chris O’Brien, Director, Public Safety